At Sadaiv Lifestyle, safeguarding your personal information is a priority. We are committed to maintaining transparency, security, and trust in all interactions with our customers, visitors, and partners.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, place orders, engage with our services, or communicate with us.

By using our website or services, you agree to the practices described in this Policy.

1. Overview

This Privacy Policy applies to all users of Sadaiv Lifestyle’s website, mobile platforms, customer support channels, marketing communications, and offline interactions where personal data is collected.

We ensure that your data is handled responsibly and in compliance with applicable data protection laws.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name
  

• Mobile number and email address
  

• Billing and shipping address
  

• Order details and purchase history
  

• Customer service communications
  
  

Transaction & Payment Information

• Payment method details (processed securely via third-party gateways)
  

• Order value, refunds, and exchange records
  (We do not store full card or sensitive payment details.)
  
  

Usage & Technical Data

• IP address
  

• Browser type, device information
  

• Website navigation activity
  

• Cookies and analytics identifiers
  
  

Voluntarily Shared Information

• Reviews, feedback, and survey responses
  

• Preferences and wishlists
  

• Communication preferences
  

3. Purpose of Data Collection

Your information is used to:

• Process and fulfill orders
  

• Deliver products and services efficiently
  

• Provide customer assistance and support
  

• Communicate order updates and service-related messages
  

• Improve website performance and user experience
  

• Personalize offers, content, and recommendations
  

• Conduct internal analytics and business insights
  

• Meet legal, regulatory, and compliance requirements
  

4. Consent & Lawful Use

We process your data based on:

• Your consent provided during interactions
  

• Fulfillment of contractual obligations (orders, deliveries)
  

• Legitimate business interests
  

• Legal and regulatory obligations
  
  

You may withdraw your consent at any time; however, certain services may be limited as a result.

5. Data Sharing & Disclosure

Sadaiv Lifestyle does not sell or trade your personal information.

Your data may be shared only with:

• Trusted payment and logistics partners
  

• Technology and analytics service providers
  

• Customer communication platforms
  

• Legal or regulatory authorities when required
  
  

All partners are bound by confidentiality and data protection obligations.

6. Data Storage & Retention

We retain personal data only for as long as necessary to:

• Complete transactions
  

• Provide services and support
  

• Fulfill legal or compliance requirements
  

Once data is no longer required, it is securely deleted or anonymized.

7. Data Security Measures

We use industry-standard security practices, including:

• Secure servers and encryption
  

• Restricted access to sensitive information
  

• Regular system monitoring and updates
  

While we take strong precautions, no digital platform can guarantee absolute security.

8. Cookies & Tracking

Our website uses cookies to:

• Enhance browsing experience
  

• Remember user preferences
  

• Analyze website traffic and performance
  

You may control or disable cookies through your browser settings.

9. Your Rights

Subject to applicable laws, you may:

• Request access to your personal data
  

• Request correction or updates
  

• Request deletion of your information
  

• Opt out of marketing communications
  

• Raise concerns or grievances
  

Requests may require identity verification.

10. Third-Party Websites

Our website may contain links to third-party platforms. Sadaiv Lifestyle is not responsible for their privacy practices. Please review their policies independently.

11. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

12. Contact Information

For questions, concerns, or privacy-related requests, contact:

Sadaiv Lifestyle
📧 Email: [your email address]
📞 Phone / WhatsApp: [your contact number]